How The Digital Age Has Shaped Communication Management
I was awed with another number. The huge figure representing adults who went online in the US in 2012 — It’s 84%! Furthermore, 52% of companies use social media to connect and communicate with customers. This only means one thing — the way business communicates with the customer has changed forever. When a company needs to engage its market, it sends tweets, or create eye catching statuses on facebook. If it needs to expound on matters i....