Many frontline managers thought it is only needed to deal with your subordinates, or peers that directly work with you. Managers should also reach out for probing requirements from customers and maintaining positive relationship with other teams and their members. Ideas cannot be ignored even thought you think it is a bad one. Your subordinates must be heard. Without doing so you are going to limit the creativity around your team. Read the rest of the standards by Lisa at the following link. Standards for Managers – [Management Craft]